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Contact Us

We're Here To Help! Get In Touch With Our Support Team For Any Questions About Gold OTT.

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Quick Contact Information

E-Mail Support

support@goldott.app

We Reply Within 24 Hours

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM UTC

Weekend Support Available For Urgent Issues

Response Time

Average Response: 12 Hours

Priority Support For Premium Users

Department Contacts

Technical Support

tech@goldott.app

Billing & Accounts

billing@goldott.app

Legal & Privacy

legal@goldott.app

Partnership Inquiries

partners@goldott.app

Frequently Asked Questions

Do You Provide IPTV Subscriptions?

No, Gold OTT Is A Media Player Application Only. You Need To Have Your Own IPTV Subscription From A Provider.

Which Platforms Are Supported?

Gold OTT Is Available On iOS, Android, Smart TVs, Windows And macOS.

How Do I Add My Playlist?

You Can Add Your M3U Playlist URL Or Xtream Codes API Details In The App Settings.

Is There A Free Trial?

Yes, We Offer A Free Trial For New Users To Test All Premium Features.

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Important Reminder

Gold OTT Is A Media Player Only. We Do Not Provide Any IPTV Services, Subscriptions, Or Content. You Must Have Your Own Legal IPTV Subscription To Use This Application.